Family Care is accepting new patients with in-network BCBS, UHC, and Cigna health insurance!

Welcome to Family Care!

Thank you for your interest in our practice! We appreciate you giving us the chance to participate in your healthcare. Your first appointment as a new patient at Family Care is considered a New Patient Consultation, during which we review your prior medical history, cover any acute problems you may be having that day, and develop a plan for your future medical care. To be sure your first visit goes smoothly, please read and follow the four steps below to register as a new patient and establish primary care at our office. If you have any questions regarding our new patient registration process, please contact our office prior to completing our paperwork.

Currently, Sarada Schossow, PA-C is accepting our new patients. 

Step #1 – Verify Family Care as an In-Network Provider With Your Health Insurance.

To avoid going through the entire process only to find out that Family Care is not in-network with your insurance plan, please check out our instructions to follow when choosing a primary care provider.

If you do not have insurance, please check out our discounted price listings for uninsured and out-of-network patients prior to scheduling your visit.

After you have considered your insurance coverage and are ready to become a new patient at our office, please continue to Step #2 and schedule a new patient appointment.

Blue Cross Blue ShieldCignaUnited HealthCare

Blue Cross Blue Shield

You can verify we are in-network with your insurance plan by visiting the BCBS Provider Directory.

  • In-Network BCBS Plans at Family Care:
    • NC State Health Plan
    • Federal Employees Program (FEP)
    • Blue Advantage
    • Blue Options
    • Blue Value
    • More.
  • We do NOT accept Blue Local.

Cigna Healthcare

You can verify we are in-network with your insurance plan by visiting the Cigna Provider Directory.

  • In-Network Cigna Plans at Family Care:
    • Open Access Plus (OA Plus)
    • ChoiceFund OA Plus
    • PPO, POS, HMO
    • Choice Fund PPO
    • Cigna Care Network (CCN)
    • More

United HealthCare

You can verify we are in-network with your insurance plan by visiting the United HealthCare Provider Directory.

  • In-Network United HealthCare Plans at Family Care: 
    • Choice
    • Choice Plus
    • Health Savings Account (HSA)
    • Employer-Based Plans
    • More

Step #2 – Schedule your New Patient Consultation.

At some point during the process, you will need to contact our office to schedule an appointment. We have several convenient ways for you to schedule your appointment, so please choose one of the following options.

Please visit our Appointments page for more details on what is included with a New Patient Consult.

Step #3 – Complete Our New Patient Paperwork.

The following pages are included in the downloadable PDF file for our new patient paperwork. A signed copy of each agreement is required prior to your first visit to Family Care.

Download our New Patient Paperwork

  • Patient Demographics Sheet (Sign Page 1-2)
  • Family Care Practice Policies (Read Pages 3-4; Sign Page 4)
  • HIPAA Privacy Agreement (Read Pages 5-6; Sign Page 6)
  • Financial Policies Agreement (Sign Page 7)
  • Medical History Form (Complete Pages 8-9)

You can submit the files in a PDF via email, print them out and bring them with you to your first visit, or arrive 15 minutes early to your appointment and complete them in our office.

Step #4 – Request Previous Records.

We do not require your previous medical records before your first appointment, but we would like to have documentation from your previous medical history. You can download our records transfer form, or request one to fill out in our office.

If the primary reason for your visit is to refill medications that were previously prescribed by another provider, your records regarding the specific medications, dosages, fill history, and the diagnoses that the medication is being used for may be required before we can refill your prescription.

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More Information About Family Care:

We do not perform annual wellness exams / physicals during your first visit to our office. You may set up your annual physical exam for your second appointment, usually within a week of your New Patient Consultation.