Family Care is accepting new patients with in-network BCBS, UHC, and Cigna health insurance!

Welcome to Family Care!

Thank you for your interest in our practice! We appreciate you giving us the chance to participate in your healthcare. Your first appointment as a new patient at Family Care is considered a New Patient Consultation, during which we review your prior medical history, cover any acute problems you may be having that day, and develop a plan for your future medical care. To be sure your first visit goes smoothly, please read and follow the four steps below to register as a new patient and establish primary care at our office. If you have any questions regarding our new patient registration process, please contact our office prior to completing our paperwork.

Currently, Brooke Barkley, FNP-C and Sarada Schossow, PA-C are accepting our new patients. 

New Patient Visits are not considered Preventive and will not be billed as your Annual Wellness Exam or covered under Preventive benefits. For details, please read more here.

Step #1 – Verify Family Care as an In-Network Provider With Your Health Insurance.

To avoid going through the entire process only to find out that Family Care is not in-network with your insurance plan, please check out our instructions to follow when choosing a primary care provider.

If you do not have insurance, please check out our discounted price listings for uninsured and out-of-network patients prior to scheduling your visit.

After you have considered your insurance coverage and are ready to become a new patient at our office, please continue to Step #2 and schedule a new patient appointment.

Blue Cross Blue ShieldCignaUnited HealthCareAetna

Blue Cross Blue Shield

You can verify we are in-network with your insurance plan by visiting the BCBS Provider Directory.

  • In-Network BCBS Plans at Family Care:
    • NC State Health Plan
    • Federal Employees Program (FEP)
    • BlueAdvantage
    • BlueOptions
    • BlueHome
    • More.
  • We do NOT accept Blue Local.

Cigna Healthcare

You can verify we are in-network with your insurance plan by visiting the Cigna Provider Directory.

  • In-Network Cigna Plans at Family Care:
    • Open Access Plus (OA Plus)
    • ChoiceFund OA Plus
    • PPO, POS, HMO
    • Choice Fund PPO
    • Cigna Care Network (CCN)
    • More

United HealthCare

You can verify we are in-network with your insurance plan by visiting the United HealthCare Provider Directory.

  • In-Network United HealthCare Plans at Family Care: 
    • Choice
    • Choice Plus
    • Health Savings Account (HSA)
    • Employer-Based Plans
    • More

Aetna Healthcare

You can verify we are in-network with your insurance plan by visiting the Aetna Provider Directory.

  • In-Network Aetna Plans at Family Care:
    • Open Choice
    • PPO, POS, HMO
    • Open Access
    • Aetna Select
    • More

Step #2 – Complete Our New Patient Paperwork.

You will need to complete three online forms to register as a new patient at Family Care. Start with #1 and you will be transferred to the next form after you hit Submit.

Alternatively, you can download a PDF of our New Patient Paperwork. If you complete the three forms above, you do not need to download paperwork.

  • Patient Demographics Sheet (Sign Page 1-2)
  • Medical History Form (Complete Pages 3-4)
  • Family Care Practice Policies (Read Pages 5-6; Sign Page 6)
  • HIPAA Privacy Agreement (Read Pages 7-8; Sign Page 8)
  • Financial Policies Agreement (Sign Page 9)

You can submit these downloaded files in a PDF via our File Upload form.

Step #3 – Schedule your New Patient Consultation.

At some point during the process, you will need to contact our office to schedule an appointment. We have several convenient ways for you to schedule your appointment, so please choose one of the following options.

Please visit our Appointments page for more details on what is included with a New Patient Consult.

Step #4 – Request Previous Records.

We do not require your previous medical records before your first appointment, but we would like to have documentation from your previous medical history. You can download our records transfer form, or request one to fill out in our office.

Alternatively, you can download a PDF to Send Records TO Family Care or Release Records FROM Family Care. You can then submit these completed PDF files using our File Upload form.

If the primary reason for your visit is to refill medications that were previously prescribed by another provider, your records regarding the specific medications, dosages, fill history, and the diagnoses that the medication is being used for may be required before we can refill your prescription.

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More Information About Family Care:

We do not perform annual wellness exams / physicals during your first visit to our office. You may set up your annual physical exam for your second appointment, usually within a week of your New Patient Consultation.